Versand
Shipping & Return Policy
Shipping
We process and ship orders within 5-7
business days after payment is received. Delivery times may vary depending on your location and the shipping carrier. Once your order has been shipped, you will receive a tracking number (if available) to monitor your shipment.
Please ensure that your shipping address is correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect address information.
Returns & Refunds
Customer satisfaction is important to us. We accept returns and provide refunds only if the product arrives damaged, defective, or broken.
To request a return or refund, please contact us within 7 days of receiving your order and provide:
- Your order number.
- Clear photos showing the damaged or broken item.
- A brief description of the issue.
If your claim is approved, we will provide instructions for returning the item or issue a replacement or refund, depending on the situation.
Please note:
- Returns are not accepted for reasons other than damage or defects.
- Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for return or refund.
- We reserve the right to deny refund requests that do not meet the conditions above.
If you have any questions regarding your order, please contact our customer support team.